Privacy Policy

This Privacy Policy describes how the Odisha Tourism Portal & Mobile Application, operated by the Department of Tourism, Government of Odisha (“we”, “our”, “us”), collects, uses, stores, and protects user information. We are committed to ensuring the privacy and security of your personal data in accordance with applicable laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. By accessing or using this application, you agree to the terms outlined in this policy.

We process your personal data based on your consent, the necessity to provide services requested by you, compliance with legal obligations, and legitimate governmental purposes such as service improvement and ensuring platform security.

The information collected is used to provide and improve our services. This includes enabling user registration, managing accounts, offering tourism-related information and services, processing bookings where applicable, sending updates and notifications, responding to user queries, and enhancing the overall user experience. We also use the information to maintain security and prevent misuse of the application.

We do not sell or share your personal data with third parties for commercial purposes. However, we may disclose your information if required by law, regulatory authorities, or court orders, or when necessary for legal proceedings, internal audits, compliance, or to protect the rights, security, and integrity of the application and its users.

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements. Once the data is no longer required, it is securely deleted or anonymized to prevent unauthorized use.

You have the right to access, update, or correct your personal data through the application. You may also request deletion of your data, withdraw your consent for data processing, or raise concerns regarding the use of your information. Requests can be made through the platform or by contacting us using the details provided below.

The application uses cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns. You may choose to disable cookies through your browser settings; however, this may affect certain functionalities of the application.

We implement appropriate technical and organizational measures, including secure servers, encryption, and restricted access controls, to protect your personal data from unauthorized access, disclosure, or misuse. While we strive to ensure the highest level of security, no system can be completely secure.

To provide certain features, the application may request access to your device’s location, camera, storage, audio, and network connectivity. Location access helps us provide nearby attractions and services, camera access allows uploading images, storage enables saving data such as maps, and network permissions help improve performance and connectivity. These permissions are requested only when necessary and can be managed through your device settings.

The application may use third-party services such as analytics tools and mapping services to enhance functionality. These third parties may collect limited technical data in accordance with their own privacy policies. We are not responsible for the privacy practices of such external services.

This application may contain links to external websites for user convenience. We do not control and are not responsible for the content or privacy practices of these external sites.

This application is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

The content available on this application may be reproduced for non-commercial purposes without prior permission, provided it is used accurately and not in a misleading or derogatory manner. Any third-party content is subject to its respective copyright and requires appropriate authorization for use.

Users may link to this application without prior permission, provided such links do not misrepresent or harm the reputation of Odisha Tourism.

All content on the application is created, reviewed, and managed by authorized personnel to ensure accuracy, consistency, and relevance. Content is periodically updated and may be modified or removed as required.

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this application, including but not limited to data loss, service interruptions, or lawful disclosure of information as required by authorities.

This Privacy Policy shall be governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the courts located in Bhubaneswar, Odisha.

We reserve the right to update or modify this Privacy Policy at any time. Users are encouraged to review this page periodically. Continued use of the application after any changes indicates acceptance of the updated policy.